For more than a year now, the live entertainment industry has struggled to hang on as the COVID-19 pandemic brought gigs and revenue to a grinding halt. A federal grant program called the Save Our Stages Act, part of the American Rescue Plan, was supposed to help. But to date, none of the more than $16 billion has made it to local venues. That’s because the system crashed shortly after the program launched last month when thousands of eager people tried to apply online. The Small Business Administration says it’s back up and grants should start going out at the end of the month, good news for many in the music, theater and film industries. KNAU’s Ryan Heinsius spoke with Susan Walter, general manager of the Orpheum Theater in Flagstaff, about the pressures she’s faced this last year trying to stay afloat and hopeful.