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Arizona's Largest Utilities Vow To Help Residents Struggling To Pay Bills

Governor Doug Ducey said the state’s largest electric utilities have agreed to continue to provide reliable electricity to homes, hospitals, and businesses while making sure that Arizona residents facing financial difficulties will have assistance with their bills during the Coronavirus pandemic.

The agreement with the state includes Arizona Public Service (APS), Salt River Project (SRP), Tucson Electric Power (TEP) and six electric cooperatives.

According to a news release from Ducey's office, they have each agreed that no customer will have power to their home shut off during the remainder of the crisis for inability to pay.

They also promised there will be no penalties, late fees or interest will be assessed during the pandemic.

Ducey said the utility companies will work with their customers to provide flexible options for payment, as well as guidance and choice of rate and payment plans.

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