When crisis strikes in Yavapai County—often without warning—the Arizona Crisis Team is there. Now, this vital nonprofit is calling on compassionate community members to step forward as a new round of volunteer training begins April 11.

The Arizona Crisis Team (ACT) provides free, around-the-clock emotional, practical, and resource support to individuals and families facing some of the most difficult moments of their lives. Available 24 hours a day, 365 days a year, ACT volunteers respond at the request of emergency agencies to scenes involving deaths, attempted suicides, sexual assaults, domestic violence, fires, serious accidents, medical emergencies, and other traumatic events.

While police officers and firefighters focus on public safety, medical care, and fire suppression, ACT volunteers focus on people—offering calm, compassionate support when it is needed most. Their presence allows families and individuals in crisis to begin regaining a sense of control after tragedy, with services delivered respectfully and with sensitivity to cultural and individual differences.

Local first responders say the impact of ACT’s work cannot be overstated. Volunteers themselves describe the work as challenging—but deeply meaningful. Many say it is a privilege to help people navigate both the emotional shock and practical realities of what may be the worst day of their lives.

ACT volunteers commit to three 12-hour shifts per month, scheduled at their convenience, serving either the Greater Prescott (west) or Sedona–Verde Valley (east) chapters. Although volunteers are expected to respond within five minutes of a call, they are free to continue normal activities while on standby. Emergency personnel remain on scene, and ACT dispatchers provide additional support by phone. Ongoing encouragement and training are also offered through monthly meetings and shared experiences with fellow volunteers.

Training takes place over three weekend days in Prescott Valley and prepares volunteers to respond effectively to a wide range of emotional and logistical needs in the community. Those interested in making a real difference can learn more and apply by visiting azcrisisteam.org. For the right person, this is more than volunteering—it’s a chance to be a steady presence when it matters most.